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How to Login to Your Community Boss Account and Reset Your Password

NOTE: If you are a resident and have lost your passcode, this action will not reset your passcode. You must contact the Management Office to have your passcode reset.

Community Manager/Field Agent Users:

  1. Navigate to my.communityboss.app 

  2. Enter your email address and click "Continue".
  3. You will be able to select any account you have access to.
  4. If you need to reset your password, click "Change Password". Follow the prompts to reset your password. 


Your username and password instructions will be sent by email when a Community Boss Manager sets up your account. If you didn't receive an email, check your account's spam / junk folders. If you are unable to locate the login and welcome email from Community Boss, try to reset your password.

NOTE:

  • After 10 failed password attempts within a short time, your account will lock for several minutes before more logins can be attempted.

  • The first time you login you will enter the password of your choice and then you will confirm it by entering it a second time.
  • If you are still unable to login, confirm the email address used to create your account with your Community Boss Manager.

If you are experiencing other login errors please chat with a member of the Community Boss team, or send us an email at: help@communityboss.com.