How to Block Units from Amenities

Community managers may need to block units from using all or certain amenities. Blocking units can be helpful if certain amenities are restricted to certain units (i.e. penthouses) or if penalties are needed for residents who aren't following the rules.

For example, if a resident continues to bring guests when it is not allowed, you can enforce a penalty, blocking them from the amenity for a period of time.

Steps:

• Go to Amenities, choose the amenity, and click "Edit."

• Scroll right to Unit Access.

• Under 'Allow' click the drop-down and choose "select units..."

• Click on the unit to block it. You will be able to select more than one if necessary.

• Blocked units will not have the checkmark to the left of the unit number.

TIP: Residents will not be notified when they are blocked from amenities. We recommend sending them an email to let them know and potentially explain why.

NOTE: You will need to block an unit from each amenity individually if you want them to be blocked from all amenities. If you have a lot of amenities, you could also go to the Apartments tab and change their passcode instead (be sure to select change passcode, NOT turn over apartment). You will also need to re-instate the units access after they have moved out.