How do I cancel a guest parking permit early?

Why should a guest cancel their permit early?

When a guest cancels their permit early it saves time allocated to each household or vehicle so that it may be used for future guest parking needs. For example, if a guest registers to park for 24 hours but only uses parking for 12 hours, the guest can cancel the parking permit after 12 hours and save the household or vehicle 12 hours of guest parking for a future date.*

NOTE: If you are attempting to cancel or revoke a Special Permit you must reach out to your management team for assistance. Users with Field Agent access levels cannot cancel a Special Permit.

How do I cancel a guest parking permit early?

To cancel a guest parking permit early, the guest will need to access the parking registration confirmation email or text and choose the option that says "Cancel parking".

You MUST enter an email address to confirm the request to cancel guest parking early. The system will then send a confirmation message to the email address.

*Not all communities allow for a guest to cancel their permits early. 

Please email help@communityboss.com or call Community Boss at (866) 387-7275 if you need additional assistance.