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How to Reset a Unit's Passcode

In Manager, you can reset the passcode for a unit. 

Question: How do I reset a resident's passcode?

In Manager, you are able to reset a resident's passcode. This option will just reset the passcode and keep all of their other information the same (i.e. Smart Decals, Special Permits, etc. will remain active). 

  1. Log into your Parking Boss account go to to Manager. 
  2. Using the Lookup option search the unit number. 
  3. Scroll right to the 'Limits & Usage' column and click 'Reset Passcode'
  4. Enter a reason and click 'Reset' to reset the passcode. 
  5. Scroll left back to the first column to find their newly generated passcode. 

NOTE: Resetting a guest parking passcode does NOT reset a unit's guest parking time limits or free time.