Special Permits

What is a Special Permit?

A Special Permit works like a guest permit but is not subject to built-in community time limits. Special Permits should be issued on a case-by-case basis where a guest’s need for parking will exceed the guest threshold. For example, perhaps your community rules state that a guest may park for 72 hours in a 7-day period, but a resident has an out-of-town guest arriving for a week. A Special Permit allows the guest to safely park without the constraints of guest parking time limits.

How can I create a Special Permit?

Log in to the Manager dashboard on your mobile device or desktop.
From the Parking tab, click "Add" under the Safelist column and then click "Special Permit".
Fill out the form with the vehicle license plate number, permit start & stop dates and times, contact info and any other relevant notes.
Select “Save”. The vehicle's license plate will now appear on the guest parking Safelist as a Special Permit.

Who can assign a Special Permit?

Only a Manager-level admin can create a Special Permit. Field Agents don’t have access to this function.

Special Permit Registration - When should I Use a Special Permit?

Use Special Permits for:

Reasonable Accommodations requests for caregiver situations
Parking for a house-sitter while a resident is away
A resident who is temporarily using a rental car

Editing or Revoking a Special Permit

Anyone with manager level access can revoke or edit a special permit. You can do so from your account.

Click "Options" on the Special Permit.
From the dropdown, click either "Revoke" to revoke the special permit or "Duplicate" to edit.
If editing, once you hit "Duplicate" you can edit any information necessary and then click "Duplicate". You will need to then revoke the original Special Permit following the instructions listed below.
If revoking you will be required to enter a reason before clicking the red "Revoke" button.