Reports Guide: What Each Report Shows & How to Use It
How to Utilize Reports
General
Unit Details
What it is: The full list of units with any unit-specific information (i.e. bedroom counts).
How it can be used:
- Confirming all the units exist in Parking Boss
Unit Passcodes
What it is: Each unit's passcode — the code residents use to register vehicles in Parking Attendant.
How it can be used:
- A resident forgot their passcode and the office needs to look it up.
- Look up the previous passcode for a unit (update the date range)
Space Details
What it is: The full list of spaces with additional information about the spaces (i.e. level, capacity).
How it can be used:
- Confirming all spaces exist in Parking Boss
- Confirming the space capacity is correct (i.e. that there are 500 OPEN parking spaces)
User Permissions
What it is: Everyone who has access to Parking Boss for the property and their access level (Full Access, Enforcement Only, or View Only).
How it can be used:
- See what date a user was revoked and who revoked them (update the date range to see past users)
- A quarterly access audit — making sure former employees or old vendors no longer have access.
- Confirming a towing company is set to Enforcement Only rather than Full Access.
Access Log
What it is: A log of sign-in/authentication activity on the account.
How it can be used:
- Confirming whether a specific team member has logged in (helpful during onboarding or training follow-up).
- Investigating who was active on the account around the time an unexpected change was made.
Notes
What it is: All notes recorded on the account (for example, notes left on vehicles, units, or permits) in one place.
How it can be used:
- Before responding to a tow dispute, a manager reviews any notes enforcement or office staff left on that vehicle.
- A new property manager catches up on the history the previous team documented.
Enforcement
Scans
What it is: Every license plate/vehicle scanned using their camera, recorded by patrollers in Field Agent, with date and time.
How it can be used:
- Showing proof of patrol coverage to the community or board.
- Checking whether a vehicle was scanned on the date a resident is disputing.
Checks
What it is: Enforcement checks (patrol visits) completed at the property over the selected period. These units/vehicles/decals/spaces are manually searched or selected by the Field Agent.
How it can be used:
- Verifying a towing/patrol partner is completing the number of checks per week they're contracted for.
- Spotting a drop-off in patrol activity (e.g., only 3 checks in a week when more are expected).
- View which vehicles were checked, if they were permitted at the time of the check, and who recorded the check.
Violations
What it is: All recorded violations, including vehicle, reason, date, photos, and location data (when captured).
How it can be used:
- Building a monthly violations summary for a board or ownership meeting.
- Pulling the full record of a violation when a resident disputes a tow or warning.
Escalations
What it is: Vehicles that have hit the property's escalation threshold — for example, a second violation within the rolling period — so the most serious/repeat offenders are in one list.
How it can be used:
- Focusing tow or ban decisions on repeat offenders instead of first-time violations.
- Giving management a short list of residents to contact about ongoing parking issues.
Banned
What it is: All vehicles that are currently banned from registering.
How it can be used:
- Explaining to a resident or guest why they can't register.
- Periodically reviewing the ban list to remove vehicles that no longer need to be banned.
Failed Attempts to Register
What it is: Registration attempts that were blocked, along with the reason (e.g., incorrect passcode, over a limit, banned vehicle).
How it can be used:
- A resident says they tried to register before being towed — check whether there's a failed attempt and why it failed.
- Spotting abuse or bots — e.g., hundreds of attempts in a day with passcodes one digit apart.
- Finding residents who keep hitting their limits so management can review the policy.
Safelist
Safelist reports cover temporary/guest-style permits.
Vehicle Usage Summary
What it is: Safelist usage totaled per vehicle (how often each vehicle has been registered for a guest and/or special permit).
How it can be used:
- Finding "guest" vehicles that are registered so often they're effectively living on-site.
- Looking up how much a specific vehicle has used guest/special parking over a period.
Unit Usage Summary
What it is: Safelist usage totaled per unit, so you can see how each unit is tracking against its limits.
How it can be used:
- Identifying units that are using far more guest parking than others.
- Identifying if most units are reaching their monthly limit early in the month
Special Permit Activity
What it is: Activity for special permits (e.g., contractor, vendor, or other special-use policies).
How it can be used:
- Tracking how many contractor or vendor permits were issued during a renovation project.
- Confirming a vendor was properly registered on a specific day.
- History
Printed Passes
What it is: A list of passes that were issued as printed (physical/paper) passes, with the policy, unit, vehicle (if collected), and dates.
How it can be used:
- A manager wants to know how many printed guest passes a unit has issued this month.
- Support needs to confirm that a pass a resident says they printed actually exists and was valid on a certain date.
History
What it is: Every individual safelist registration, with the policy, unit, vehicle, and start/end times.
How it can be used:
- Confirming whether a vehicle was registered at the exact time it was towed.
- Reviewing all registrations under a specific policy (e.g., Guest Parking) for a given week.
Assigned Permits
Unit Summary
What it is: A count of how many vehicles, decals, and spaces a unit is assigned.
How it can be used:
- Finding units that have more permits than they're allotted.
- Spotting units with no permits that may need outreach.
Smart Decal Summary
What it is: A list of the different types of decals and how many of each are assigned.
How it can be used:
- Auditing decal labels by color or type
- Getting a full count of parking by decal type/color
Smart Decals
What it is: The full list of assigned Smart Decals, including vehicle, unit, space, decal, policy, and dates.
How it can be used:
- An annual parking audit — comparing permits against the current rent roll.
- Exporting to reconcile against the property's PMS (Yardi, Entrata, RealPage, etc.).
Smart Decal Assignments
What it is: Which Smart Decals are assigned to which units/vehicles.
How it can be used:
- Looking up who a decal belongs to when it's seen on a vehicle.
- Finding unassigned decals still in inventory.
Spaces
What it is: Permits tied to specific spaces (assigned/reserved spaces).
How it can be used:
- Settling a dispute over who is assigned to a specific space.
- Reviewing all reserved/garage space assignments before a pricing change.
Available Spaces
What it is: Spaces that aren't currently assigned.
How it can be used:
- Leasing offering a reserved space or garage to a new or waitlisted resident.
- Double-checking that a space shown as available really is open before assigning it.
History
What it is: The full list of all assigned permits in the account.
How it can be used:
- This report will be used to pull the full list of vehicles if Smart Decals are not being used.
- Can pull assigned spaces and resident vehicles all in one report.
Amenities
Boss Tags
What it is: A list of all active amenity Boss Tags (i.e. pool passes).
How it can be used:
- Pull the full list of active Pool Passes.
History
What it is: All current, active, and upcoming amenity reservations from Amenity Pass or admin amenities.
How it can be used:
- Pull the list of all upcoming amenity reservations.
Payments
Daily Payments Summary
What it is: Payments collected, totaled by day.
How it can be used:
- Reconciling permit payments against daily deposits.
- Checking whether a specific day's payment came through.
Monthly Payments Summary
What it is: Payments collected, totaled by month.
How it can be used:
- Month-end revenue reporting for ownership or the board.
- Comparing parking revenue month over month.